ExxonMobil Fuels Customer Loyalty at the Pump
In partnership with IBM, Exxon Mobil drives innovation in payments and rewards
To further strengthen customer relationships, while taking customer loyalty, security and convenience to the next level, ExxonMobil worked with IBM to launch the Exxon Mobil Rewards+ app, a next-generation mobile application.
Not only is ExxonMobil providing an improved experience for their customers, but they are also reducing operating cost and decreasing time to market for new features.
The Exxon Mobil Rewards+ app allows customers to interact through new channels, which is especially important in a pandemic affected world.
In this webinar hosted by CX Network's Digital CX event, hear how the teams at ExxonMobil and IBM worked together to create and deliver a comprehensive customer experience.
Presenters:
Alon Kronenberg
Partner & CTO
IBM iX
Alon is a senior IBM Executive with a proven track record of driving success at the intersection of business, innovation and technology.
Nick Serediak
Senior UX Designer
IBM iX
Chris OBrien
Design Manager & Principal Design Strategist
ExxonMobil
Through research, design and development Chris works to make useful, meaningful and rewarding experiences.
