CELEBRATING 10 YEARS OF
EUROPE'S PREMIER INVITATION-ONLY MEETING
FOR CX LEADERS IN TRAVEL & HOSPITALITY

8-9 September 2025 | Hilton Syon Park, London

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Speakers

Take a look at the previous speakers for our CX Travel & Hospitality event. If you'd like this to be you next year please contact us at enquire@iqpc.co.uk - we'd love to hear from you!

Jo Migom

Jo Migom
Chief Digital & Customer Operations Officer (UK & EU) & General Manager EU
Thomas Cook

Claire Good

Claire Good
Chief Operating Officer
Travelodge Hotels

Louise Bates

Louise Bates
Managing Director TUI Blue & Hotel Concepts
TUI Group

Vinay Parmar

Vinay Parmar
Founder
Customer Whisperers

Nicolas Bresch

Nicolas Bresch
Managing Director, UK & Nordics
Club Med

Sonja Arnorsdottir

Sonja Arnorsdottir
Chief Commercial Officer
Play Airline

John Bartlett

John Bartlett
Head of Performance Reporting & Insights - EMEAA
IHG Hotels & Resorts

Bas Lemmens

Bas Lemmens
EMEA President, HotelPlanner; Chief Executive Officer, Meetings com
Meetings.com

Mark Croucher

Mark Croucher
Director of Planning and Customer Experience
P&O Cruises

Robert From

Robert From
Chief Growth Officer
Rail Europe

René Frey

René Frey
Chief Executive Officer
Rough Guides

Pete Daykin

Pete Daykin
Chief Executive Officer & Co-Founder
Wordnerds

John Thompson

John Thompson
Chief Revenue Officer
IGT Solutions

Sam Haseltine

Sam Haseltine
Senior Account Director
Treasure Data UK

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