Speakers

If you would like to be considered as part of our speaker faculty for the upcoming 2020 CX Exchange for Travel and Hospitality then please contact our Production team directly on info@exchangeevents.co.uk or by calling +44 (0) 207 368 9484.

Speakers


2020 Speakers


Frans Leenaars
Frans Leenaars
Chief Marketing Officer
TUI Western Europe
Johnny Quach
Johnny Quach
Chief Product Officer
Hostelworld
Julie Dilloway-Knapp
Julie Dilloway-Knapp
VP Airports
Virgin Atlantic Airways Ltd
Audrey Gouache
Audrey Gouache
Director of Operational Innovation
Hyatt Hotels Corporation
Joanna Wales
Joanna Wales
Head of Operations and Events
Ascot
James Revell
James Revell
General Manager
Air France KLM European Sales & Service Centre
Shawn Kathleen
Shawn Kathleen
Founder
Passenger Shaming
Raphael Saupp
Raphael Saupp
Executive Director Customer Experience and Quality
Sixt
David Hicks
David Hicks
Founder & CEO
TribeCX
Mark Mitchell
Mark Mitchell
Advisor & Expert Practitioner
TribeCX
Zachary Griff
Zachary Griff
Travel Analyst
ThePointsGuy
Berend-Jan Rietveld
Berend-Jan Rietveld
Head of Passenger Experience
Schiphol Airport