CELEBRATING 10 YEARS OF
EUROPE'S PREMIER INVITATION-ONLY MEETING
FOR CX LEADERS IN TRAVEL & HOSPITALITY

8 - 9 September 2026 | Hilton Syon Park, London

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Speakers

Take a look at the previous speakers for our CX Travel & Hospitality event. If you'd like this to be you next year please contact us at enquire@iqpc.co.uk - we'd love to hear from you!

Jo Migom

Jo Migom
Former Chief Digital & Customer Operations Officer (UK & EU) & General Manager
Thomas Cook

Louise Bates

Louise Bates
Director Brand & Product, TUI Hotels & Resorts
TUI BLUE

TUI BLUE

Vinay Parmar

Vinay Parmar
Founder
Customer Whisperers

Customer Whisperers

Nicolas Bresch

Nicolas Bresch
Managing Director, UK & Nordics
Club Med

Club Med

John Bartlett

John Bartlett
Head of Performance Reporting & Insights - EMEAA
IHG Hotels & Resorts

IHG Hotels & Resorts

Bas Lemmens

Bas Lemmens
EMEA President, HotelPlanner; Chief Executive Officer, Meetings com
Meetings.com

Meetings.com

Mark Croucher

Mark Croucher
Director Of Planning And Customer Experience
P&O Cruises

P&O Cruises

Robert From

Robert From
Chief Growth Officer
Rail Europe

Rail Europe

René Frey

René Frey
Chief Executive Officer
Rough Guides

Rough Guides

Heather Evans

Heather Evans
Client Experience Director
Jacada Travel

Jacada Travel

Pete Daykin

Pete Daykin
CEO & Co-Founder
Wordnerds

Wordnerds

John Thompson

John Thompson
Chief Revenue Officer
IGT Solutions

IGT Solutions

Sam Haseltine

Sam Haseltine
Senior Account Director
Treasure Data UK

Treasure Data UK

Matthew Biboud-Lubeck

Matthew Biboud-Lubeck
General Manager, EMEA
Amperity

Amperity

Alexander Klose

Alexander Klose
Director Marketing DACH
Twilio

Twilio

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