Hamish Campbell

Solution Engineer Europe Sierra

CX Travel and Hospitality Exchange - Day 1

12:05 Sponsor Presentation | Crafting Customer Experience with AI: How Travel & Hospitality Scale Expertise, Empathy, and Brand Voice at Every Touchpoint

Understanding how human-feeling AI can drive smoother service, smarter recommendations and stronger customer connections is vital in today's tech-driven CX landscape. We'll uncover how to employ AI agents to provide real-time customer service and explore the possibility of AI acting empathetically whilst reflecting a company's brand tone to ultimately, make a customer feel supported.

• Establishing smart product recommendations and exploring how to use AI to ensure travellers are supported at the correct point of the customer journey

• Demonstrating how to integrate AI agents within existing legacy systems securely and effectively to inaugurate a seamless and frictionless customer service

• Revealing real-life examples of travel and hospitality companies deploying AI agents with success to achieve ROI

Check out the incredible speaker line-up to see who will be joining Hamish.

Download The Latest Agenda

In Partnership With:

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com