Carter Koch

Strategic Account Executive Simple AI

CX Travel and Hospitality Exchange - Day 1

9:15 Sponsor Presentation | How to Build Voice AI Agents that Actually Work: Powering Profitability & Personalisation

Simple AI share how their team designs, builds, and deploys enterprise-grade AI phone agents for iconic businesses. In this masterclass, they'll walk through the real-world process: from getting started and writing effective evaluation frameworks to QAing conversations and cloning lifelike voices that align with a brand. You'll learn practical techniques and hard-won lessons from deploying production agents at scale that sound realistic and drive measurable business results.

• Discover how to raise business standards with the use of AI in CX to improve ROI

• Learn how AI can utilize complex knowledge bases to answer multi-faceted customer queries efficiently and effectively

• Demonstrations of post-call transcripts that prove how AI can be used to identify key insights, structure data, and automate post-call actions

Check out the incredible speaker line-up to see who will be joining Carter.

Download The Latest Agenda

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com