22 - 23 October, 2019
The Hurlingham Club, London, United Kingdom

Sponsors and Exhibitors

2019 Sponsors

Website: www.freshworks.com

Freshworks provides leading Customer Engagement products. Our Customer Engagement Suite consists of Freshdesk, Freshchat and Freshcaller.Freshdesk: Our Omni-Channel Customer Service Software allows retailers to bring all channels of customer communication into one place; across email, phone, live chat, social and chatbots, giving a single customer view, which allows them to... Read More

Website: http://www.genesys.com

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best... Read More

IGT Solutions
Website: www.igtsolutions.com

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel industry, we have more than 70 marquee customers globally. IGT serves... Read More

Website: https://www.liveperson.com/

LivePerson makes life easier by transforming how people communicate with brands. We are a leading provider of mobile and online business messaging solutions, enabling a meaningful connection between brands and consumers over the entire consumer lifecycle. The world’s most innovative and leading brands use our conversational commerce solutions to orchestrate... Read More

Website: http://www.opinsta.com

Opinsta solutions Empower Employees to deliver a better Customer Experience. What makes us different? Our expertise in Operational Customer Experience combined with Rapid Software Deployment. We only partner with Enterprise firms who can demonstrate both a C-Level and operational commitment to delivering an ideal Customer Experience. As such our focus... Read More

Website: www.synthetix.com

Synthetix are pioneers of AI-powered digital customer engagement software in the cloud. Since 2001 we've set the CX bar, helping the world's most innovative companies deliver exceptional customer experiences at every touchpoint, through our suite of knowledge-integrated solutions. Read More

Website: http://www.tealium.com

Tealium revolutionises today’s digital businesses with a universal approach to managing the ever-increasing flows of customer data – spanning web, mobile, offline and Internet of Things devices. With the power to unify customer data into a single source of truth, combined with a turnkey integration ecosystem supporting more than 1,000... Read More

Verint Transversal
Website: www.transversal.com

Drive Efficiency, Consistency and Agility with Knowledge Management.We connect people with the knowledge they need to make a difference to their customers, across every channel and through every interaction. Empowering the customer journey with knowledge ensures you are delivering those exceptional experiences and unforgettable customer service.When your customers have questions... Read More

Website: www.twilio.com

Twilio powers the future of business communications. Enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and... Read More

Website: unbabel.com/customer-service

Unbabel enables modern enterprises to serve customers in their native languages, with always-on, scalable translation across digital channels.Powered by AI and refined by a global community of translators, Unbabel combines the speed and scale of machine translation with the authenticity that can come only from a native speaker.Unbabel has raised... Read More

Website: https://www.zendesk.com/

The best customer experiences are built with Zendesk. Our customer service and engagement products are powerful and flexible, and scale to meet the needs of any business. Zendesk serves businesses across hundreds of industries, with more than 125,000 paid customer accounts offering service and support in over 30 languages. Zendesk... Read More