CX TALK: How CREDO creates an emotional customer connection





Natalie Beckerman is the VP Customer Service at CREDO. In an interview at the Executive Customer Contact Exchange US she discussed:

  • Their focus on social responsibility within the wider customer strategy
  • The biggest challenges facing telecoms within customer service
  • Building emotional connections with customers

 

Customer experience strategy

Natalie Beckerman is the VP Customer Service at CREDO. In an interview at the Executive Customer Contact Exchange US she discussed:

  • Their focus on social responsibility within the wider customer strategy
  • The biggest challenges facing telecoms within customer service
  • Building emotional connections with customers

 

RECOMMENDED