CX TALK: How CREDO Creates an Emotional Customer Connection





Natalie Beckerman is the VP Customer Service at CREDO. In an interview at the Executive Customer Contact Exchange US she discussed:

  • Their focus on social responsibility within the wider customer strategy
  • The biggest challenges facing telecoms within customer service
  • Building emotional connections with customers


Natalie Beckerman is the VP Customer Service at CREDO. In an interview at the Executive Customer Contact Exchange US she discussed:

  • Their focus on social responsibility within the wider customer strategy
  • The biggest challenges facing telecoms within customer service
  • Building emotional connections with customers