How Cath Kidston Implements Change in a Legacy Environment
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Karl De Bruijn is de IT Director of British retailer Cath Kidston. At the Customer Experience Exchange for Retail he presented an insightful session on creating a customer experience strategy in a legacy environment.
You can watch his full presentation below.
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Karl De Bruijn is de IT Director of British retailer Cath Kidston. At the Customer Experience Exchange for Retail he presented an insightful session on creating a customer experience strategy in a legacy environment.
You can watch his full presentation below.
