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How Retailer Cath Kidston Has Created a Customer-Centric Company Culture

Contributor: Zarina de Ruiter
Posted: 05/04/2015
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CX Network interview with Karl de Bruijn, IT Director at Cath Kidston, about maintaining a customer focus in an IT-led environment. Karl de Bruijn joined British retailer Cath Kidston - known for their polka-dotted and floral designs across a range of homeware, clothes and other products - earlier this year as the company's IT Director. He has

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zarina
Contributor: Zarina de Ruiter