Three organizational structures to consider for experience-led transformation



CX Network
05/13/2020

Image of organizational structures customer experience

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Consumers today demand experiences that are digital, on-demand, seamlessly omni-channel and personalized. But the path to getting there is not always straight forward.

Here Usermind has laid out the three organizational structures for experience-led transformation that provide enterprises with a tangible path forward to deliver improved customer experiences.

Download this whitepaper to access insights on: 

  • The three common organizational structures to consider for experience-focused enterprises
  • The organizational setup, strategic focus, and competencies of each org setup
  • How to strike a balance between velocity, innovation and scale

We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

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