How to reduce customer churn with pipeline management



CX Network
08/19/2019

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Customer experience strategy

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Customer experience strategy

According to SiriusDecisions, 79% of companies miss their forecast by 10% or more.

Pipeline management is often mismanaged and sales forecasting often off-base leading to mismatched quotas, upset sales reps, churn and negative customer experiences.

A better sales experience makes for a better customer experience

Accurate pipeline information also is the foundation of predictable and reliable sales forecasts. Wouldn’t a sales forecast that’s right all of the time be a boon to your organization?

Download our new eBook “Pipeline Management and Forecasting are Key to Improving the Sales Experience” to find out how automated tools, AI, and clean data sets can help you as a sales manager to:

  • Align the customer journey with your sales process and get happy customers and happy sales reps
  • Eliminate the mid-pipeline “black hole” and find out what’s really going on
  • Find out why traditional legacy CRM technology may actually hurt rather than help
  • Use signals outside of your CRM to get scarily accurate deal opportunity scores and quarterly forecasts.

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