Change the sales rep experience, improve the customer experience
Customer engagement strategies
When your customers engage with your salespeople, are you providing value to every exchange?
The sales cycle requires a concerted and collaborative effort from several departments. This and a lot of advance planning is needed to hit the primary goal: help sales close deals as effectively and quickly as possible.
Coordination is vital with seamless convenience now standing as a consumer expectation.
However, most businesses suffer from a lot of fragmentation with the five main processes that occur simultaneously: customer management; pipeline and forecast management; sales enablement and training; quote and proposal management; and sales compensation and incentives.
This e-book covers the ways in which these areas need to evolve and be streamlined, and puts the following questions for a quick self-assessment:
- Is my sales organization evolving at pace with customer expectations?
- Are my sales reps providing value to every customer exchange?
- Are my reps set-up for success and set-up to sell quickly after they onboard or change territories?
- Do you provide your reps with the tools they need to be efficient and effective?
If your answer to any of these questions is no, download this ebook for practical tactics to transform your business in the following areas: customer management; pipeline and forecast management; sales enablement and training; quote and proposal management; sales compensation and incentives.