Why Customer Experience Must Link Business, Brand and Culture

Add bookmark
Interview with Bobbi Dangerfield, Vice President, Global Sales Operations at Dell, about the changing face of customer experience. Bobbi Dangerfield is the Vice President, Global Sales Operations at Dell, and in this interview with CX Network she talks about the current challenges facing the customer experience industry, what changes lay ahead and how the utilise Voice-of-the-Customer channels to connect with customers. In her role, Bobbi leads the Global Sales Operations at Dell. She has...

Latest Webinars

Real-time insights that drive action – not just awareness

2026-06-10

11:00 AM - 12:00 PM EDT

Learn how AI surfaces the “so what” behind every signal and triggers cross‑functional action instant...

Why is customer experience still breaking in the age of AI?

2026-05-14

10:00 AM - 11:00 AM EDT

Join this webinar to learn more about how agentic and voice AI are shaking up CX and customer servic...

Understanding the true business impact of social

2026-04-28

11:00 AM - 12:00 PM EDT

CX Talk from CX Network on the business impact of social media.

Recommended