With recent research showing that customers are more willing than ever to switch to a competitor when dissatisfied, marketers must strive to craft emotional connections with consumers – by offering highly relevant experiences that create consumer delight.

This demonstration showcases how Epsilon’s PeopleCloud Loyalty software empowers marketers to deliver experiences with loyalty winning relevance by connecting each customer’s data—online and offline—to a single profile so it can be seamlessly activated across digital and physical channels.

CXN Live: CX APAC Online 2021

The pandemic has dramatically shifted the Customer Experience landscape and the nature of customer queries has changed; their channel preferences have shifted to be increasingly mobile and increasingly they expect businesses to provide 24 / 7 service.  

With this in mind, CX Live: CX APAC Online 2021, now in its 4th year, will be focused helping CX professionals navigate these significant changes.

Sign up now and attend this webinar to uncover expert insights into self-service, data analytics, automation, employee experience, omnichannela and customer adoption.

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The insight powered recommendations given to front-line employees allows each customer to be reached at precisely the right moment, with personalized rewards and experiences driven by their real time behavior.

Tune into the demonstration for a tour of the platform’s capabilities which empower marketers to create meaningful loyalty experiences for their customers.

Watch this demonstration to discover the following features:

• Real time personalization
• Scalability and performance
• Native integration
• Intuitive UI
• Identity-based customer profiles that break down customer data silos
• Strategic services and expertise