Bolster engagement through additional channels
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Bolster engagement through additional channels
Add bookmarkToday’s customers crave personalized experiences that are relevant enough to save them time and inconvenience. The vast size of many customer bases is forcing many organizations to lean on technology to personalize all customer experiences at scale.
In this demonstration Vonage showcases how it is possible to enrich your customer conversations with data and AI to make touchpoints more personal and productive while enhancing the customer experience at a lower cost.
Access the demonstration to:
- Find out how you can streamline and bolster customer engagement through additional channels using one single message API
- Reduce costs from automated notification processes
- Future-proof with multiple social channels and more to come
- Provide customer service on customer favorite’s channels (Whatsapp, FB Messenger, etc)
- Improve customer service efficiency leveraging chatbot to handle simple requests
- Reduce live support calls with continuous proactive notifications to customers
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