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2026-11-11
02:00 PM - 03:00 PM SGT
Explore how AI agents are reshaping customer service roles and skills, and what this means for workf...
2026-11-05
12:00 PM - 01:00 PM GMT
How AI is reshaping service operations, workforce strategy and the human role - with practical lesso...
2026-10-22
11:00 AM - 12:00 PM EST
How to build the internal case, clear legal and security reviews, test vendors, and prepare your tea...
