Insurance and Customer Experience: Is Trust the Biggest Issue?

Richard DeSilva
Posted: 04/28/2016

It probably goes without saying that improving customer satisfaction is a challenge for any business. From delivering consistency across all channels, to keeping up with a rapid pace of technological change and an increasingly demanding customer base, the road to transformation can appear daunting to most. But as the upcoming CX Insurance event

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Richard DeSilva
Posted: 04/28/2016