3 Customer Experience Challenges in Telecoms

Contributor: Zarina de Ruiter
Posted: 02/26/2015
Biggest CX Challenges in Telecoms in 2015
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As we head towards Q2, no doubt heads of customer experience within the telecoms industry are initiating and implementing their customer strategies for 2015 and beyond. However, through research the Customer Management team has identified some persistent challenges that are halting progress and making life difficult for these senior executives

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Contributor: Zarina de Ruiter