Customer centric data analysis

Seth Adler

Customer centric planning

Staying customer centric

Laura Evans,  Chief Operating Officer  at Naked Wines joins Seth for this week’s podcast to delve into the importance of  being customer centric in business.  

Laura Evans shares how her experience brought her to her current position as COO: "We always keep the customer right at the very front of mind. There was a lot of looking at data and I guess [my] background and experience were probably part of the reason why I was hired. I was able to bring [a level of] rigor and analysis to this role."