Customer centric data analysis

Add bookmark

Staying customer centric

EPISODE OVERVIEW:
Laura Evans,  Chief Operating Officer  at Naked Wines joins Seth for this week’s podcast to delve into the importance of  being customer centric in business.  

Laura Evans shares how her experience brought her to her current position as COO: "We always keep the customer right at the very front of mind. There was a lot of looking at data and I guess [my] background and experience were probably part of the reason why I was hired. I was able to bring [a level of] rigor and analysis to this role."

LISTEN NOW:


Latest Webinars

AI Agents That Learn: How to Build Systems That Continuously Improve Themselves

2026-03-31

10:00 AM - 11:00 AM EDT

Empower your teams to build AI Agents that learn from every interaction, autonomously adapt, and con...

AI Agents That Learn: How to Build Systems That Continuously Improve Themselves

2026-03-31

11:30 AM - 12:30 PM BST

Empower your teams to build AI Agents that learn from every interaction, autonomously adapt, and con...

Zoom Connected CX: Turn fragmented journeys into seamless experiences

2026-03-26

11:30 AM - 01:00 PM SGT

Turn fragmented customer journeys into connected end-to-end experiences that drive loyalty and busin...

Recommended