How Are Asia's Leading Telcos Enhancing the Customer Experience?

Richard Pain

Everybody knows that delighting your customers is good for business, but how many telcos actually do it?

To find out we asked four customer experience management experts from Asia’s leading telcos what they've already done as well as their plans to enhance CEM in the near future.

CEMA-Telecoms'15-WEB.jpgAnd for more about telecomes in Asia, check out Customer Experience Management: Telecoms, Asia's only dedicated CEM Telecoms show with specific focus on Asian operators.

To read the full interview you can download the attached file.