CX TALK: The Digital Customer Experience at Vodafone Netherlands

Contributor:Tania Silva-Jones
Posted: 01/05/2017

Katja Sizova is the Head of Digital at Vodafone Netherlands. In an interview at the Digital Marketing Exchange.

  • How to engage with customers on a human level in a digital world
  • The role of digital marketing in shaping a CX strategy
  • How the landscape is changing further in the next 5 years
  • Advice for digital professionals to create loyalty and engagement with customers

SEE ALSO: CX TALK: Vodafone Netherlands’ Digital Transformation Journey

Watch the full interview below.

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Contributor: Tania Silva-Jones