CX TALK: The Digital Customer Experience at Vodafone Netherlands
Katja Sizova is the Head of Digital at Vodafone Netherlands. In an interview at the Digital Marketing Exchange.
- How to engage with customers on a human level in a digital world
- The role of digital marketing in shaping a CX strategy
- How the landscape is changing further in the next 5 years
- Advice for digital professionals to create loyalty and engagement with customers
SEE ALSO: CX TALK: Vodafone Netherlands’ Digital Transformation Journey
Watch the full interview below.
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