CX TALK: The Digital Customer Experience at Vodafone Netherlands

Katja Sizova is the Head of Digital at Vodafone Netherlands. In an interview at the Digital Marketing Exchange.How to engage with customers on a human level in a digital worldThe role of digital marketing in shaping a CX strategyHow the landscape is changing further in the next 5 yearsAdvice for digital professionals to create loyalty and engagement with customers SEE ALSO: CX TALK: Vodafone Netherlands’ Digital Transformation Journey Watch the full interview below.
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