Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Conny Kalcher
Conny Kalcher is the group chief customer officer at Zurich Insurance Company and brings over 30 years of experience in customer-centric leadership. S... Learn More
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Nathalie Schooling
Nathalie Schooling is the Founder and CEO of nlightencx, a leading South African customer experience consultancy she’s built over two decades. A... Learn More
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Anjali Jain
Anjali Jain is a London-based AI and enterprise architect with more than 21 years of industry experience spanning telecom, banking, and digital transf... Learn More
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Sajal Rastogi
With over 20 years of experience in enterprise software and more than 12 years in big data, Sajal leads the design and development of scalable, cloud-... Learn More
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Steve Fairhurst
Steve has spent 35 years in the persuasion business, selling everything from beer to big tech. Three decades of finding the one simple thought that ma... Learn More
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Camila Ferreira
Camila Ferreira is a global customer experience strategist and former executive with over 20 years of leadership experience across Latin America, Euro... Learn More
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