Contributors


CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.



Top Influencers


Chanice Henry

Chanice Henry

Chanice Henry graduated with a BA in Journalism in the UK, before diving into the world of B2B editorial. For the last three years, as edito... Learn More

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Myles Henry

Myles Henry

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Renata Hernandez

Renata Hernandez

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Shep Hyken

Shep Hyken

Shep Hyken is a customer service and experience expert, award-winning keynote speaker, and New York Times bestselling business author. For more i... Learn More

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Annette  Höher-Bäuerle

Annette Höher-Bäuerle

Annette Höher-Bäuerle is the Group Customer Experience Director for the Thomas Cook Group. She has been with Thomas Cook for nearly 15 years in very... Learn More

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Gustavo Imhof

Gustavo Imhof

Gustavo Imhof is a CX professional with a background in customer experience measurement (or voice of the customer) and customer experience strategy de... Learn More

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Stephen Ingledew

Stephen Ingledew

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Radhika Jindal

Radhika Jindal

Radhika Jindal is a Marketing Manager at IQPC.

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Gökhan Kara

Gökhan Kara

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Vicky Katsabaris

Vicky Katsabaris

Vicky Katsabaris is the Head of Customer Experience and Solutions across Asia Pacific and Japan, at Qualtrics. She provides expert guidance to organis... Learn More

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