Contributors
CX Network contributors represent the industry's leading practitioners, commentators and thought leaders, and are selected for their experience and ability to deliver valuable insights into the industry's most critical issues. By sharing presentations, interviews, webinars, videos, podcasts, articles and blogs, these contributors are helping CX Network become the most valuable source for CX Network expert commentary and best practice you will find on the web today. For information on how you can join this group of industry thought leaders, visit our writers guidelines.
Top Influencers
Chanice Henry
Chanice Henry graduated with a BA in Journalism in the UK, before diving into the world of B2B editorial. For the last three years, as edito... Learn More
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Shep Hyken
Shep Hyken is a customer service and experience expert, award-winning keynote speaker, and New York Times bestselling business author. For more i... Learn More
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Annette Höher-Bäuerle
Annette Höher-Bäuerle is the Group Customer Experience Director for the Thomas Cook Group. She has been with Thomas Cook for nearly 15 years in very... Learn More
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Gustavo Imhof
Gustavo Imhof is a CX professional with a background in customer experience measurement (or voice of the customer) and customer experience strategy de... Learn More
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Vicky Katsabaris
Vicky Katsabaris is the Head of Customer Experience and Solutions across Asia Pacific and Japan, at Qualtrics. She provides expert guidance to organis... Learn More
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