CX Exchange Telecoms
CX TALK: Volvo’s Advice for Gaining a Competitive Edge With CX
December 08 by CX NetworkAndreas Schlegel is the Director Global Network Development at Volvo. In this interview from the Customer Experience Exchange for Retail he talked about:How to ensure customers buy in to the Volvo re...
CX TALK: How Telenor Uses Data to Reveal Moments of Truth
September 27 by Tania Silva-JonesKjell-Morten Johnsen is Executive Vice President, Head of Telenor Europe at Telenor ASA & Member of the Board of Director of Vimpelcom Ltd. In an interview at the Customer Experience Exchange fo...
How Sure International Makes CX Their Differentiator
September 20 by Tania Silva-Jones
Charlotte Dunsterville is the Board Director for Customer Experience at Sure International. In an interview at the Customer Experience Exchange for Telecoms
CX TALK: Orange’s 5-Year Customer Experience Strategy
September 08 by CX NetworkFabrice Andre is the Chief Customer Service, Quality and CSR Officer at telecoms company Orange. At the Customer Experience Exchange for Telecoms he held an insightful presentation about their long-t...
How Three Has Made the Mobile Market Better for Customers
August 31 by CX Network
Danny Dixon is the Director of Customer Strategy at telecoms company Three. At the Customer Experience Exchange for Telecoms he held an insightful presentation
