CX TALK: Orange’s 5-Year Customer Experience Strategy
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Fabrice Andre is the Chief Customer Service, Quality and CSR Officer at telecoms company Orange. At the Customer Experience Exchange for Telecoms he held an insightful presentation about their long-term customer experience strategy and the impact of digital on the mobile market.
Watch his full presentation below.
For more insights from the Customer Experience Exchange for Telecoms, also have a look at:
Fabrice Andre is the Chief Customer Service, Quality and CSR Officer at telecoms company Orange. At the Customer Experience Exchange for Telecoms he held an insightful presentation about their long-term customer experience strategy and the impact of digital on the mobile market.
Watch his full presentation below.
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