28 - 30 January, 2020
Novotel London West, London, United Kingdom
Suman Kargupta, Head of Customer Experience at Jio
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Suman Kargupta


Head of Customer Experience
Jio

Check out the incredible speaker line-up to see who will be joining Suman.

Download The Latest Agenda

Conference Day Two

Tuesday, June 1st, 2021


14:15 CUSTOMER FOCUS IN THE ORGANISATION

Discover how to install commitment to CX goals and make your employees CX catalysts of CX delivery and CX opportunity pioneers.
 
• Transforming how your organisation views CX
• Aligning the organisation and employees to ‘CX as a way of life ‘
• Driving creativity and innovation within the organisation
• How to get your employees excited about your customers and what you do for them?