Conference Day Two
Tuesday, June 1st, 2021
This session is an opportunity to discuss everything to do with running customer touch points and getting the most out of your employees within yourCall Center, Retail, Field Operations, Digital and other channels. You will explore the best ways to overcome the common pain points in order to facilitate:
· Performance improvement
· Employee satisfaction and retention
· Taking CX initiative
You will have a chance to bring your current challenges to the table and get input from the group.