28 - 30 January, 2020
Novotel London West, London, United Kingdom
Greg Moore, Corporate Solutions Manager at Exponea
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Greg Moore

Corporate Solutions Manager

Check out the incredible speaker line-up to see who will be joining Greg.

Download The Latest Agenda

Conference Day Two

Tuesday, June 1st, 2021

11:15 Why has telco fallen behind retail in personalisation?

Major retailers have had to become increasingly savvy to survive in the new world of advanced personalization. These new retailer techniques are highly applicable to industries like Telco and Banking, so why have they not been used there as well? In this session we will address:
  • The challenge of managing complex legacy ecosystems
  • Data paralysis: the pitfalls of data overload
  • How to delight your customers: enabling conversations vs pushing messages