28 - 30 January, 2020
Novotel London West, London, United Kingdom
Fabian Birgfeld, CEO & Co-Founder at W12 Studios
W12 Studios Logo

Fabian Birgfeld


CEO & Co-Founder
W12 Studios

Check out the incredible speaker line-up to see who will be joining Fabian.

Download The Latest Agenda

Conference Day One

Saturday, May 1st, 2021


12:10 CUSTOMER EXPERIENCE IN THE AI FIRST WORLD

Have you wondered what the future of the AI first world will be in telecoms and how it will impact customer experience?
 
Be a part of an exclusive expert discussion, followed by Q&A opportunity with the second largest telecoms in the world (Forbes, 2018) about how they are designing their CX in the AI First world to ensure a future proof strategy which will drive customer experience in the telecoms industry.
 
You will hear about the role of voice, sonic branding, the future of TV and much more in an AI First world.