Greg Dowling

Global Director of Business Insights Glassbox

Greg is the Global Director of Business Insights for Glassbox with deep expertise in customer experience analytics and mobile measurement with over twenty years’ experience in the industry. His professional experience includes Digital Analytics Strategy and Measurement Enablement Services, with a focus on helping customers determine Key Performance Indicators, Data Visualization Solutions, and Data Democratization Strategies. He has held leadership positions with client organizations such as Nokia and Scholastic, digital agencies such as Digitas and SapientNitro, and spent the last ten years in professional consulting for Ernst & Young, Semphonic, and his own company Digital Analytics Transformation. Greg is a frequent speaker at industry conferences such as eMetrics, eTail,, Adobe Summit, X Change, CXN, and Internet Retailer. Greg lives in Connecticut with his wife and two children and is a professional geologist, guitar player, live music aficionado, sailor, skier, camper, scout leader, and part-time prestidigitator.

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