Executive Director, Group Channels & Digitalisation
United Overseas Bank (UOB)
CONFERENCE DAY TWO
Thursday, June 28th, 2018
11:00 AM PANEL: Commercialising the Use of Chatbots to Increase Customer Engagement, Acquisition and Retention
· Enhancing lead generation and customer acquisition with chatbots
· Advancing chatbot engagement with segment-specific customer insights
· How can chatbots enable unified communications and bring in a whole new level of customer engagement?