Download the Report - The State of Chatbots

This special report on the State of Chatbots has the answers. It details a customer-centric blueprint for implementing, measuring and optimizing chatbots. Topics include:

• 5 major chatbot mistakes
  
• 3 signs of a valuable chatbot
• Ways to align chatbots with customer intentions
• Steps to create “omnichannel” bots
• 3 ways chatbots impact the agent experience
• Keys to creating more “intelligent” bots