Delivering winning customer experiences with a remote workforce
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As coronavirus (COVID-19) continues to affect various areas of the world, now more so than ever, teams depend on technology to communicate, collaborate, stay connected and deliver meaningful customer experiences while minimizing risks to safety and health.
This resource provides readers with best practice tips to foster a more connected, collaborative culture so customers can receive the experiences they need at this sensitive time. Insight is shared on goal-setting, communication and meeting guidelines, boosting morale and more.
Download to:
- Preserve and maximize the quality of the brand experiences your customer receives despite the disruptive environment
- Enable employees to work from anywhere, anytime, and on any device so they can stay productive
- Optimize your brand’s ability to field new customer care requirements and daily business activities with minimum disruption
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