I dette whitepaper forklares det, hvorfor Storbritannien kun befinder sig i startfasen af processen med brug af flere kanaler.
Det beskrives ogsæ, hvordan kontaktcentre kan opnæ effektiv kundeservice via flere kanaler og 'forstæ kundernes adfçrd' og 'mæle det, der har betydning'.
March 10, 2026
Free CX Network Webinar Series
18-19 March 2026
Royal Randwick Racecourse, Sydney, Australia
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2026-03-31
10:00 AM - 11:00 AM EDT
Empower your teams to build AI Agents that learn from every interaction, autonomously adapt, and con...
2026-03-31
11:30 AM - 12:30 PM BST
Empower your teams to build AI Agents that learn from every interaction, autonomously adapt, and con...
2026-03-26
11:30 AM - 01:00 PM SGT
Turn fragmented customer journeys into connected end-to-end experiences that drive loyalty and busin...
