Stress shopping in the digital age

Add bookmark

CX Network

We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

In this new report from Clicktale, based on a survey of over 2000 US and UK consumers, and including insight from web psychologists and retail experts, which reveals what and how customers think about their digital experiences.  

Stress Shopping explores the relationship between consumer shopping, digital experiences, and stress, and sets out to answer the key questions facing the retail industry, 

  • What is the relationship between shopping, customer experience and stress? 
  • What are the subtle micro-stressors that marketers so often miss when attempting to build a positive experience?  
  • Most importantly, how can brands identify these micro-stressors and remove them from their customer journeys? 

Sponsored By: