What does it truly take to be a customer centric company?

An exclusive interview with Helen Zuurmond, Head of CRM and Customer Services at Hema on the truth of being customer-centric.



Chanice Henry
08/15/2019

Customer-centric strategies

An exclusive interview with Helen Zuurmond, Head of CRM and Customer Services at Hema on the truth of being customer-centric and the best way forward for businesses that are struggling to mature from a business first, product focused mindset to live and breathe a customer-centric culture. 

 

For more information on CX Retail 2019, visit the website: http://bit.ly/2LRfYgj

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