Mind the digital experience gap

CX Network

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Now that we’re firmly in the "experience era" - and digital technology is evolving faster than organizations can adapt, it’s more vital than ever before to focus on digital experience. But there is a gap emerging between those who are embracing digital and those who continue to do things the same old way.

Read this infographic, highlighting the importance of brands closing the digital experience gap, and 4 tips on how to do it.