CX Network editorial calendar 2018
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An overview of the key upcoming content pieces and online events from CX Network. In 2018 we’re going to focus on a key customer experience topic area each quarter, each one will come with its own three-day long online event, thought leading market report, and a variety of content throughout the quarter. Breakdown of focus areas:January – March: Customer Feedback & Satisfaction (including VOC, NPS, surveys, feedback metrics, loyalty, etc.)April – June: The Intelligent Enterprise (includi...
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