The Essential Rules for Achieving a Customer-Centric Company Culture

Add bookmark
An interview with the Head Of Operations at Allianz Insurance. Dave Gill is the Head Of Operations at Allianz Insurance, he has complete site responsibility for Allianz Retail's premises in Bristol and Milton Keynes with direct responsibility for the sales and service teams operating from within them. CX Network speaks to David about how Allianz are able to successfully maintain a customer-centric company culture and make their customer experience their competitive differentiator. An...

Upcoming Events

CX USA Exchange

February 24 - 25, 2026

Le Meridien Hotel, Fort Lauderdale

CX USA Exchange

CCW UK Executive Exchange

3 - 5 March 2026

Hilton London Syon Park, Middlesex, United Kingdom

CCW UK Executive Exchange

CX BFSI Exchange UK

16-17 March 2026

London, United Kingdom

CX BFSI Exchange UK

Latest Webinars

Building Trust in AI: Transparency, Personalization and Customer Loyalty

2026-02-25

11:00 AM - 12:00 PM SGT

In this CX Network webinar, discover transparent, personalized AI experiences that customers actuall...

How to build your AI use case: A practical blueprint for CX leaders

2025-12-10

11:00 AM - 12:00 PM GMT

Learn how to prioritize AI use cases and gain internal support for implementation

How to win loyalty in 2026

2025-12-04

11:00 AM - 12:00 PM EST

Learn how to harness journey analytics and AI to identify and eliminate friction points in CX

Recommended