The Big Book of Customer Experience

This ebook includes key customer experience articles that can revolutionise your business and the relationship you have with your consumers.Focusing on big data, multi-channel platforms, social media and many more, this is your guide to a stickier 2015... SEE ALSO: Trending Topics in Customer Experience [Report] The ebook covers the following key topics:5 Ways to Maximise Your Customer ExperienceHow to Retain Customers and Earn Their LoyaltyHow to Secure Customer Lifetime ValueHow to Create a...
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