The customer experience retail checklist

We respect your privacy, by submitting this form you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights click here. By clicking the "Download button" you agree to the terms of our Privacy Policy.

Are you providing your customers with the right digital experiences, in-store and online?

Retail is evolving and digital is the thread that ties together the customer experience.

Customers expect your website, mobile apps and in-store experiences to be integrated. They expect store inventory to be available online. They expect promotions in your mobile apps to match promotions on your site. And they expect an enhanced digital experience when they are standing in your stores and they expect payments to be simple and fast.

SEE ALSO: 5 digital mistakes retailers continue to make

It is the retailers’ responsibility to keep pace and provide the customers with this great experiences. To help you out on this journey we have a checklist that will help you see if you are doing digital right.