CX TALK: How Barclays Develop Innovative Digital Platforms With the End User Customer at the Heart

Contributor:Zarina de Ruiter
Posted: 06/28/2016

Clive Grinyer is the Customer Experience Director, Design & Digital Office of Barclays. At the CX Excellence World summit in Paris he presented an insightful session on innovations within a digital landscape and how to ensure that the customer remains at the heart of the developments. Watch the full video below.

Contributor: Zarina de Ruiter