CX TALK: How Barclays Develop Innovative Digital Platforms With the End User Customer at the Heart





Clive Grinyer is the Customer Experience Director, Design & Digital Office of Barclays. At the CX Excellence World summit in Paris he presented an insightful session on innovations within a digital landscape and how to ensure that the customer remains at the heart of the developments. Watch the full video below.

Clive Grinyer is the Customer Experience Director, Design & Digital Office of Barclays. At the CX Excellence World summit in Paris he presented an insightful session on innovations within a digital landscape and how to ensure that the customer remains at the heart of the developments. Watch the full video below.
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