Top Customer Experience Trends and Challenges From the Last 12 Months

Contributor: Zarina de Ruiter
Posted: 03/01/2016

Drawing from our comprehensive report into the Evolution of Customer Experience, we have summarized the top trends and challenges from the last year in one infographic for a quick overview! To learn more about these topics and what impact they’re having on the wider industry, you can download the full whitepaper for free here. Infographic

Top Customer Experience Trends and Challenges From the Last 12 Months.
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zarina
Contributor: Zarina de Ruiter