Shailesh Nalawadi

delight.ai | AI readiness: The secret to 90-day implementation

By Shailesh Nalawadi
delight.ai
Head of Product, Customer Success & Forward Deployment
04/21/2026

Everyone wants to implement AI, but many teams overestimate their readiness, costing months of implementation delays and missed ROI. AI agents require aligned stakeholders, well-governed data, clear workflows and established measurement metrics. Without this, what may look promising in demos breaks down in practice.

In this session, Shailesh Nalawadi, AI Transformation Architect at delight.ai, will give a practical introduction to AI readiness, breaking down what businesses actually need for successful deployments. We'll uncover the secrets to 90-day implementation schedules and identify key challenges to help attendees pinpoint readiness gaps and come out with a "readiness score" to take to stakeholder conversations.

Attendees will learn:

  • The three central elements of AI readiness: organizational, infrastructure and strategic – and why the three must be connected.
  • What it looks like to be "AI ready" from people to systems to operations, with real-world examples of successful deployments
  • Where to get started based on your own organizational maturity, resources and business goals.