AI-powered virtual agents: Quick wins, long-term scalability

AI-powered virtual agents work with your customers on convenient digital channels to provide efficient self-serve issue resolution. Organizations are realizing the benefits of AI-powered virtual agents in terms of agent time saved and improvements to CSAT every day. But just how impactful can an effective AI-powered virtual agent be, from a short-term and long-term perspective?

Join us to learn how and where businesses have found success with AI-powered virtual agents on the short term and consider the expected long-term gains from implementing these solutions. Get actionable insights into what's working currently and how organizations can best set themselves up for ongoing success.

Attendees will learn:

• Preparing for implementation: What questions you should be asking your AI-powered virtual agent provider in advance of implementing a solution
• Quick wins: What results you can and should expect from implementing an AI-powered virtual agent for your organization within the first year
• Long-term success: The potential impact over several years of ongoing use of an AI-powered virtual agent