Join our editor-in-chief, Melanie Mingas, as she reveals key highlights from our latest report: CX Horizons. We surveyed over 350 network members from around the world to ask about key trends, consumer behaviours and how AI is impacting their roles. With plenty of opportunity to ask questions about the data, the session will be an exclusive launch of our latest research report. She'll be joined by report contributer and AI in CX expert, Sue Duris, as they unpick the research findings and explore what they mean for the world of CX.
Customer Experience Inspiration and Insight
Website by IQPC
