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Exchanges

Customer Experience Exchange for Retail 2017

Hilton Syon Park Hotel, London, United Kingdom
July 04 - 05, 2017

Customer Experience Exchange for Travel & Hospitality - 2017

United Kingdom
September 19 - 20, 2017

Digital Marketing Exchange

London, UK
September 26 - 27, 2017

Customer Experience Exchange for Financial Services US

Miami, Florida
October 01 - 03, 2017

Executive Customer Contact Exchange

Miami, Florida
October 13 - 14, 2017

Customer Insight & Analytics Exchange - 2018

United Kingdom
January 23 - 25, 2018

Customer Experience Exchange for Financial Services

London, UK
February 21 - 22, 2018

Customer Experience Exchange for Telecoms

London, UK
April 24 - 25, 2018

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ARTICLES

zarina
One Month On: What We Learned From the United Airlines CX Nightmare
Author: Zarina de Ruiter
Tags: Customer Experience | united airlines | travel
05/24/2017
mmn logo
Rethink How You Train Your IT Staff: Why the WannaCry Attack Is a Wakeup Call for the Entire C-Suite
The recent WannaCry ransomware attack didn’t wreak the havoc expected. But this is not the time for... read more
Author: Editorial Staff at Management Matters Network
Tags: WannaCry | WannaCry ransomware attack | cyber attack
05/24/2017