How Insurance Companies Can Make Customer Experience Their Competitive Differentiator

Add bookmark
Insurance companies need to move from providing remote product led information to their customers, to focusing on an optimised experience that is open, human led and promotes engagement.Customer experience matters: Being price sensitive towards your customers can lead on to that person holding multi-product with your company, which in turn will see your advantages being shared through word of mouth and social media to a wider reach of potential clients. In the bid for securing customer lifetime...

Latest Webinars

3 ways AI can shut down costly contact center failures

2025-11-18

10:00 AM - 11:00 AM EST

Learn how to prevent digital failures, automate smarter, and empower agents—turning your contact cen...

The next decade of customer feedback

2025-10-29

10:00 AM - 11:00 AM CET

Learn how AI-powered customer feedback management will catalyze CX innovation in the next 10 years

The next decade of customer feedback

2025-10-28

11:00 AM - 12:00 PM EST

Learn how AI-powered customer feedback management will catalyze CX innovation in the next 10 years

Recommended