Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer

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Artificial Intelligence in CX Contact Center Customer Data, Insights & Analytics Customer Experience Customer Loyalty Customer Service Voice of the Customer

Trailer: 2019 Customer experience predictions report

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CX Network
11/05/2018

Over the past three years the Customer Experience Predictions report has provided intelligence to support practitioners creating their customer experience strategies. After taking a look back at the year gone by, the report presents the forecasts from CX thought leaders and trailblazers.

Topics: Customer Experience Contact Center

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