Customer experience 2017: The top challenges





What are the biggest customer experience challenges for 2017? And how can market leaders overcome these? We researched the industry for our annual Global State of Customer Experience report - and this video provides a snapshot preview of the challenges section.

Download your complimentary copy of the full research right here: The Global State of Customer Experience 2017.


What are the biggest customer experience challenges for 2017? And how can market leaders overcome these? We researched the industry for our annual Global State of Customer Experience report - and this video provides a snapshot preview of the challenges section.