Customer experience 2017: The top challenges

Contributor:Zarina de Ruiter
Posted: 06/01/2017

What are the biggest customer experience challenges for 2017? And how can market leaders overcome these? We researched the industry for our annual Global State of Customer Experience report - and this video provides a snapshot preview of the challenges section.

Download your complimentary copy of the full research right here: The Global State of Customer Experience 2017.

Contributor: Zarina de Ruiter