Expert Insight eBooks
Here you will find all of CX Network's Expert Insight eBooks: content dedicated to practical insights, case studies and learnings from customer experience experts.
CX market leaders in telecoms
September 30 by Chanice Henry
Three leading telecoms organizations share advice, insights and real-life examples of how to build a loyalty winning customer experience
Building A Customer-First Culture
April 27 by CX Network
Lessons learned by six CX experts who are driving customer-centric cultures at their brand
Chatbots in customer experience: eBook
March 23 by Chanice Henry
CX Network examines three very different organizations to find out the role chatbots have played in transforming their front-facing services.
